PEI Inflatables requires at least ONE WEEK (7 days)notice of cancellation.
If cancelled within between two-to-seven days of scheduled event, rentee will be required to rebook for a future date or pay 50% of total cost.
If cancelled within 48hours of scheduled event rentee is required to pay full amount of total.
We know things do come up in which we can't control (ex- sick children) therefore we offer a "second chance" booking in which instead of being charged, we re-book for a future date. Failure to re-book will be subject to full charge. PEI Inflatables reserves the right to cancel bookings at any time. This is only for birthday parties- and FULL PAYMENT is required.
We look forward to continuing our service's without requiring a deposit and this is all thanks to our loyal customer's.
If we find people wish to cancel and not commit to these terms above- We will be required to change our service's to require a deposit.
PEI Inflatables reserves the right to cancel any reservation due to severe or imminent of weather conditions. You will receive a full refund (if paid prior to) and notice if we cancel due to weather. There will be no refunds or reductions in price due to foul weather once the unit is setup.
If calling for a chance of showers- we don't call until the risk is 65% or higher- where we will then work with rentee to make a decision.
Our weather is diverse all across the Island therefore we ask that you leave it until a minimum of TWO DAYS prior to before contacting us to book or reschedule.
With the only exception to Canada day (July 1st) - Full payment due upon booking. No refunds or credits will be issued in event of bad weather. Rentee responsibility to have a back up plan for bad weather.